Hotel Bayerischer Hof stay summary

I stayed at Hotel Bayerischer Hof in mid-November 2024, early September 2025, and mid-April 2026. During those visits, I used an older classic room, a renovated room, and a spacious suite. The experience depended heavily on the room assigned. Renovated rooms and suites were bright, quiet, and well equipped with storage, while some older rooms had small windows, worn furniture, stained carpets, and an unpleasant bathroom smell. The central location near Marienplatz was excellent, and the concierge and breakfast staff provided some of the best service in the hotel. The main drawbacks were high room rates, delayed room availability, inconsistent air conditioning, expensive parking, and a serious card-payment issue.

Hotel Bayerischer Hof prices and payment

Room rates by travel period

In mid-November 2024, I booked online and prepaid 500 US dollars for one night. Breakfast was not included. In early September 2025, a standard room cost about 600 US dollars per night during a busy period. That rate felt too high for a smaller, non-renovated room. In mid-April 2026, the rate increased to 920 euros per night during a trade fair, again without breakfast. At these prices, I recommend confirming in writing that the reservation is for a renovated room.

Credit-card payment and deposit

For pay-at-hotel bookings, the front desk placed a card authorization for the room and possible additional spending. During one stay, the room charge was blocked three times and the full amount was charged again at checkout. More than 3,400 euros was tied up on the card. Communication about releasing the money was slow. It is worth checking pending card transactions at check-in and confirming the amount that will be released before leaving the hotel.

Hotel Bayerischer Hof check-in and checkout

Arrival and waiting time

On one visit, passport verification, reservation confirmation, and luggage delivery were completed in less than 15 minutes. During another stay, the room was not released until 3:30 p.m., and the luggage arrived close to 4:00 p.m. When I reached the hotel at 8:30 a.m. after a long journey, I still had to wait until the official 3:00 p.m. check-in time. Guests arriving early should plan to leave their luggage and spend the first few hours in the city.

Requesting another room

One non-renovated room had food crumbs on the table and an extremely hard mattress. I complained and received another room, which was cleaner and much more comfortable. Because rooms in the same category can differ considerably, I now test the air conditioning, hot water, bed, and bathroom as soon as I enter.

Checkout and final charges

Checkout was usually fast. When I had not used the minibar or room service, I only needed to return the key and approve the bill. However, every room, restaurant, and parking charge should be checked separately. One employee listened carefully when I reported a room problem, while another showed little interest in the complaint.

Hotel Bayerischer Hof room types

Non-renovated classic double room

The classic double room had the traditional appearance of an older grand hotel. It was reasonably spacious, but the small window provided little daylight. Dark red and green surfaces, older furniture, and dated equipment made the room feel behind the renovated parts of the property. The desk and wardrobes were useful, but the sofa, cushions, and carpet had visible stains in one room. Some older rooms did not have a smart television. At more than 600 US dollars per night, the condition was disappointing.

Renovated room

The renovated room was much brighter and more comfortable. Natural wood, neutral shades, and better lighting made a clear difference. There were power outlets beside the bed and around the desk, so charging a phone and laptop was easy. Wardrobes and drawers provided plenty of storage, and one room also included a walk-in closet. The temperature controls worked well and kept the room at the selected setting.

Suite and connecting rooms

The suite had far more space than a standard room, with a separate dressing area and, in one case, a large balcony. It remained quiet at night. On a family trip, two connecting rooms provided enough space for luggage and made it easy to move between the bedrooms. Families should confirm the bed arrangement and connecting door before arrival.

Bed, pillows, and bedding

The better-maintained rooms had stable, comfortable mattresses with little movement. An older room had a mattress that was so hard that my shoulders and back were uncomfortable the next morning. A king reservation was fulfilled with two single beds pushed together, leaving a noticeable gap in the middle. One duvet was too short to cover my feet properly. Some pillows were small, low, and dated. Guests who prefer a large or firm pillow should request one before arrival.

Noise and temperature control

Air conditioning worked properly in renovated rooms. In older rooms, the system sometimes made noise without cooling the room enough. Courtyard rooms and higher-floor suites were quiet, while some other rooms allowed corridor conversations and the television next door to be heard. Light sleepers should request a renovated room facing the inner courtyard.

Hotel Bayerischer Hof bathroom and cleanliness

Shower pressure and hot water

Renovated bathrooms had good shower pressure and hot water arrived quickly. Several rooms had a separate shower and bathtub, while some suites included a large whirlpool bath. In older bathrooms, mineral buildup on the taps caused water to spray in several directions. One bathtub drain would not open. During another stay, there was no hot water and the room change did not happen until the following day.

Sink, mirror, and shower area

Most sinks were wide enough for two people’s toiletries. However, one makeup mirror was mounted in an awkward position and kept folding downward. The mirror light failed in another bathroom. Older shower enclosures were small, and dark floor tiles had visible mineral deposits. The bathrooms were often generous in size, but maintenance was inconsistent.

Towels and amenities

Towels were thick and generally replaced properly. One suite included bath salts, fruit, bottled water, coffee capsules, and a small rubber duck by the bathtub. During another stay, housekeeping removed the used soap without leaving a replacement and did not replace an empty bottle of water. Shampoo and shower products were supplied in small plastic tubes, while the laundry bag was made of paper. I recommend bringing a toothbrush and toothpaste.

Odor and housekeeping

Renovated rooms were clean and free from noticeable odors. Older rooms varied much more. I encountered food crumbs, stains on carpets and upholstery, a strong bathroom odor, and a generally musty smell in one room. Housekeeping delivered extra towels quickly, although staff did not always knock loudly enough before attempting to enter.

Hotel Bayerischer Hof breakfast and facilities

Sixth-floor breakfast

Breakfast was served on the sixth floor with views across Munich. It was not included in my room rates of 500 US dollars, about 600 US dollars, or 920 euros. On my hotel bill, breakfast was combined with other food and beverage charges, so no separate per-person breakfast amount appeared. The buffet included bread, croissants, cheese, ham, fruit, yogurt, porridge, white sausages, juice, and coffee. Omelets, French toast, and crêpes were prepared to order. Ingredient quality was good, although the vegetable selection was limited.

Seating and service

Breakfast staff were friendly and attentive, regularly clearing plates and refilling coffee. Early in the morning, the dining area was pleasant and quiet. At around 9:00 a.m., tables felt tightly packed and the buffet area became crowded. A line formed at the fresh egg station. The food was good, but the seating and waiting time during peak hours did not fully match the hotel’s five-star positioning.

Rooftop pool and sauna

The rooftop pool and Munich skyline view were among the hotel’s strongest facilities. The roof could be opened in good weather. In the afternoon, loungers were difficult to find and the pool area had a strong chlorine smell. Parts of the sauna and shower area showed their age, while the small relaxation room had only a few loungers and no windows. Although the posted closing time was 10:30 p.m., I was asked to leave the sauna at 8:58 p.m. on one evening. Guests unfamiliar with German sauna customs should also know that nudity is common in both sauna rooms and some shared areas.

Hotel Bayerischer Hof staff and overall satisfaction

Front desk and concierge

The concierge team helped with restaurant bookings, last-minute drivers, and directions around Munich. The most impressive assistance came when forgotten passports were sent by a trusted taxi driver to a location about an hour away. Many front-desk employees were quick and welcoming. When room delays or payment problems occurred, however, explanations were not always clear and follow-up was slow.

Breakfast and housekeeping staff

Breakfast employees remained attentive even when the room was busy. Coffee, used plates, and requests were handled efficiently. Housekeeping was usually helpful with extra towels and water. However, amenities were not replenished consistently, and one room had not been checked carefully enough before arrival.

Advantages, disadvantages, and another stay

The strongest advantages are the location, concierge service, renovated rooms, spacious suites, and rooftop views. The main disadvantages are inconsistent older rooms, weak air conditioning in some areas, uneven soundproofing, high prices, and expensive parking. I would stay again when a renovated room can be guaranteed and the rate is well below the 920-euro trade-fair price.

Hotel Bayerischer Hof parking and location

Valet parking and garage cost

Drivers can hand the car and key to the valet team at the entrance. I paid 47 euros per night for valet parking. During a shorter visit to a hotel restaurant, one hour in the underground garage cost 27 euros. The parking-rate notice was difficult to see from the driver’s seat. Because street parking is difficult and hotel parking is expensive, public transport is usually the better option for sightseeing.

Walking from Marienplatz

From Marienplatz, walk toward Theatinerstraße, continue past the Fünf Höfe shopping area, and head toward Promenadeplatz. Hotel Bayerischer Hof is about a five-minute walk away. Frauenkirche, the main shopping streets, and much of Munich Old Town are within ten minutes on foot. A tram stop is located directly outside the hotel. Munich Central Station is roughly a 15-minute walk away, although the tram or a taxi is more convenient with heavy luggage.

Check the hotel location on the map

Hotel Photos

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Address: 2, Promenadeplatz, Kreuzviertel, Altstadt-Lehel, Munich, Bavaria, 80333, Germany
Nearby landmarks: Mahnmal für das Attentat von Kurt Eisner, Galerie Stephen Hoffman, Axel Juhasz, Graf-Montgelas-Denkmal, Komödie im Bayerischen Hof, Teufelstritt
Rating: 4.4 / 5 😊
Opening days: Every day
Check-in: 3:00 PM
Check-out: 12:00 PM
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